REFUND, RESCHEDULING AND CRUISE CANCELLATION POLICY


We have a 24-hour cancellation policy on reservations. If you need to cancel a booking please email info@damariscottarivercruises.com with the title “CANCEL RESERVATION FOR (DATE & TIME). In the message, please include the name on your reservation and confirmation number. A full refund will be issued upon receipt of the email, less the processing fee and a $5.00 restocking fee per ticket. All other cancellations made within the 24 hour window, unclaimed tickets and no-shows are non-refundable.

In the unlikely event a trip is cancelled by the captain, all customers will receive a full refund. Cruises run in light rain and other moderate weather conditions. Cruises may be cancelled in the event of severe or unsafe weather conditions or unmet minimum ticket sales, and cancellations

are made by the Captain up to time of departure. In the rare situation Damariscotta River Cruises must cancel the event prior to departure, ticket-holders will be allowed to reschedule tickets (subject to availability), receive a gift card, or receive a full refund.



Prohibited Items

Glass containers, coolers, and outside alcohol are not permitted.