FAQ - Damariscotta River Cruises

What is your cancellation and refund policy?

Advance purchase is highly recommended, as tours often sell out in advance.

We have a 24-hour cancellation policy on reservations. If you need to cancel a booking please email info@damariscottarivercruises.com with the title “CANCEL RESERVATION FOR (DATE & TIME). In the message, please include the name on your reservation and confirmation number. A full refund will be issued upon receipt of the email, less the processing fee and a $5.00 restocking fee per ticket. All other cancellations made within the 24 hour window, unclaimed tickets and no-shows are non-refundable.

In the unlikely event a trip is cancelled by the captain, all customers will receive a full refund. Cruises run in light rain and other moderate weather conditions. Cruises may be cancelled in the event of severe or unsafe weather conditions or unmet minimum ticket sales, and cancellations are made by the Captain up to time of departure. In the rare situation Damariscotta River Cruises must cancel the event prior to departure, ticket-holders will be allowed to reschedule tickets (subject to availability), receive a gift card, or receive a full refund.

Prohibited Items
Glass containers, coolers, and outside alcohol are not permitted.

Yes, we have a minimum of 8 adult passengers for the daily scheduled tours; and 12 for the Oyster and Wine Tasting Cruises.

Yes, parking is available for FREE at Damariscotta’s spacious Municipal Parking Lot, more commonly known as the Back Parking Lot, along the river, about a two minute walk to the Boarding Area at Schooner Landing Restaurant and Marina.

There is a three hour limit until 6 PM.

Please disarm your car alarm.

Is the boat handicapped-accessible?

Yes. We can accommodate individuals with ambulatory challenges and those in collapsible wheelchairs depending on the tide. Unfortunately, motorized wheelchairs are too big and heavy to navigate our ramp and docking system. Boarding and disembarking will be at the Schooner Landing Restaurant and Marina.  Please arrive 20 minutes before the scheduled cruise time. There is a handicapped parking spot right by the Boarding Area. Please call us a day ahead at 207-315-5544 with any questions or concerns.

A ramp descends from the pier at Schooner Landing Restaurant and Marina to the float where we tie up. The steepness of this ramp depends on the tide. There are railings on both sides of the ramp.

Yes, the boat is equipped with a spacious restroom that are handicapped accessible.

Can we buy drinks and oysters onboard?

Yes! We have a full bar, and the world famous Damariscotta River oysters on the half shell are also available.

We accept cash and all major credit cards, Apple Pay etc onboard.

No, you can not bring drinks on board. According to Maine State Liquor License Law, Chapter 1,10. “No licensee shall possess or permit possession, sale or consumption of any liquor on the licensed premises other than that which is permitted and purchased by the licensee in accordance with the license or licenses granted for said premises.” You will be able to purchase drinks and oysters at our full bar.

No. For the comfort and health of other passengers, we cannot permit pets on board.